It’s time to ask the hard questions and get smarter solutions. You’ve come to the right place.


Speaking engagements: delivering a keynote for your conference and inspiring your people.

Workshop Facilitator: adopting a collaborative, creative and fun environment to brainstorm how we can transform IT operations (or the problem at hand).

Request ITIL training: customised training that focuses on you and your people, not just about processes.

Consultancy solutions: helping to bridge IT, business, and customer gaps with ITIL Human Centred Design solutions.

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My podcast explores the human side of IT, decoding misconceptions to prove to the world that we understand people are the priority. I chat with IT professionals and executives, entrepreneurs from the start-up community, and industry bodies. Because I believe IT people deserve greater recognition, this podcast is about you; for you.

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©Katrina Macdermid

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